eCommerce

Upsell and Cross-sell products are used in WooCommerce to increase product sales.

When do these two lists of products get shown?

Let’s begin by adding some products of each type to a product.

On the Product data section there are a number of tabs running vertically at the left with the associated configuration options in the remainder of the page.

Click on the tab linked products to show the upsell and cross sell options.

Linked products are added by typing a few letters from the product name and making a selection from the resulting list.

In the screenshot above the upsell product of Chantenay Carrots is being added.

Upsell

Upsell products are shown when viewing a single product’s detail, its description, images, price and attributes

In this view we are seeing an individual product with below two sets of products, the upsell products and the related products, based on what we have seen before.

The upsell products are premium versions of the product selected to view. In this instance I’m showing the higher priced purple spouting and kalettes.

Cross-Sell

The list of cross sell products appears when viewing your basket of items.

Having made our product purchases. Click to view the basket.

In this view we are seeing the configured cross sell products of carrots and potatoes.

With a cross-sell product we wish to encourage the shop visit to buy something relevant to the items in the basket. I’ve chosen to show more vegetables but a steamer/saucepan to cook the vegetables would also be appropriate.