FAQs

Below are a number of questions which, from our experience, are often asked. If you have a question which isn’t listed, or the answer below doesn’t quite answer your question then please contact us if you have a question.

I am a small business – do you work with small businesses?

Yes, we work with all businesses from the small to the medium sized.

Where are you based?

We are based in West Berkshire, United kingdom
The Internet makes location less important than once it was. We have international customers including New Zealand and Cyprus.

Can I edit my website myself?

Most of the websites we produce are based on a Content Management System (CMS).
This allows the website owner to edit the content and to add features, such as this FAQ handler and contact forms.
Our favoured CMS frameworks are WordPress and DotNetNuke, although we also support Joomla, ZenCart and many others.

I have a new business and only want a very simple website

We can provide a brochure website where only a simple website is required.

This is my first website can you help me?

We have helped many people who know little about websites. Its not necessary to know

I am not very computer literate – does this stop me having a website?

We are here to assist you when needed. Or we can maintain the website under your direction.

What is a CMS website?

A Content Management System (CMS) website allows the website owner to maintain the content, via a website browser.
The navigation is maintained without allowing web pages can be added and removed.
A revision history allows the content of an edited page to be regressed should the current version be wrong.
A number of modules to provide specific functionality are available. Features added in this way include: forms; FAQs; document management; photo galleries.

What are your business hours?

Our hours are from 9am to 5pm.
We monitor email outside of this time

Yes, we can do this for you. We can also design brochures, business cards and all your stationary to work alongside your website.

Can I keep my website address?

Yes you can. If you wish us to host your website then a small configuration change will be required. However, we advocate that you maintain the registration ownership of the domain name.

Can you register a domain name for me?

Yes we can.

How long does it take to create a website?

This depends upon the complexity of the website.
Designing a website is a collaborative process, often requiring a couple of iterations in the presentation of the design.

Will the website be search engine friendly?

Yes the web pages will be search engine friendly. A CMS website also allows the editing of the page amending the search engine Meta tags.

Who owns my website, once it is built and whilst hosted with you?

The website is yours. Should you wish to transfer your site to another hosting provider then we will help you to move.

Can I have an email address based on my domain name?

Yes we can provide email addresses which are based upon your domain name. Emails addresses like sales@, info@,

Can you provide spam filtering for my email accounts?

Yes we offer spam filtering for our email accounts.

Do you display advertising banners and pop-ups on my website?

Definitely not.
Its your website, you have control over its content. If you wish to include advertising then its your chosen advertisers.

I have a problem with my website, can you help?

We can take a look at your issue and provide an assessment and cost for the work required.

I would like to add a custom form or other item

asd

I have a website which I don’t know how to use can you help?

We have worked with many different types of website. Let us know and have a look at the website and we’ll make arrangemetns to lead you through the issues.

Will all visitors to my website view it the same?

There are several different browsers and operating systems. Dependant upon the combination and settings chosen by the user there will be a variation. Our websites are designed with this in mind.

Do you use Flash Animations?

Flash is less widely used. Its not supported by Apple. Search Engines are not able to interpret the contents. There are now libraries which provide alternatives to flash. We use JQuery for the header banner animations.

Do I have to host with you?

If you are content with your current hosting arrangements then we are happy to work with those.

Do I have to change my email arrangements if I host with you?

Email and hosting can be handled separately.
If we are to host your website and you are happy with your email arrangement then there is no requirement to change this.

Do you have your own servers?

We have a mix of servers. This allows us to tailor our hosting to your needs, offering both Windows and Linux shared hosting for the smaller sites through to dedicated and cloud based servers for larger sites, or those wishing increased privacy or security.

Website Design

I am a small business – do you work with small businesses?

Yes, we work with all businesses from the small to the medium sized.

Where are you based?

We are based in West Berkshire, United kingdom
The Internet makes location less important than once it was. We have international customers including New Zealand and Cyprus.

Can I edit my website myself?

Most of the websites we produce are based on a Content Management System (CMS).
This allows the website owner to edit the content and to add features, such as this FAQ handler and contact forms.
Our favoured CMS frameworks are WordPress and DotNetNuke, although we also support Joomla, ZenCart and many others.

I have a new business and only want a very simple website

We can provide a brochure website where only a simple website is required.

This is my first website can you help me?

We have helped many people who know little about websites. Its not necessary to know

I am not very computer literate – does this stop me having a website?

We are here to assist you when needed. Or we can maintain the website under your direction.

What is a CMS website?

A Content Management System (CMS) website allows the website owner to maintain the content, via a website browser.
The navigation is maintained without allowing web pages can be added and removed.
A revision history allows the content of an edited page to be regressed should the current version be wrong.
A number of modules to provide specific functionality are available. Features added in this way include: forms; FAQs; document management; photo galleries.

What are your business hours?

Our hours are from 9am to 5pm.
We monitor email outside of this time

Yes, we can do this for you. We can also design brochures, business cards and all your stationary to work alongside your website.

Can I keep my website address?

Yes you can. If you wish us to host your website then a small configuration change will be required. However, we advocate that you maintain the registration ownership of the domain name.

Can you register a domain name for me?

Yes we can.

How long does it take to create a website?

This depends upon the complexity of the website.
Designing a website is a collaborative process, often requiring a couple of iterations in the presentation of the design.

Will the website be search engine friendly?

Yes the web pages will be search engine friendly. A CMS website also allows the editing of the page amending the search engine Meta tags.

Who owns my website, once it is built and whilst hosted with you?

The website is yours. Should you wish to transfer your site to another hosting provider then we will help you to move.

Can I have an email address based on my domain name?

Yes we can provide email addresses which are based upon your domain name. Emails addresses like sales@, info@,

Can you provide spam filtering for my email accounts?

Yes we offer spam filtering for our email accounts.

Do you display advertising banners and pop-ups on my website?

Definitely not.
Its your website, you have control over its content. If you wish to include advertising then its your chosen advertisers.

I have a problem with my website, can you help?

We can take a look at your issue and provide an assessment and cost for the work required.

I would like to add a custom form or other item

asd

I have a website which I don’t know how to use can you help?

We have worked with many different types of website. Let us know and have a look at the website and we’ll make arrangemetns to lead you through the issues.

Will all visitors to my website view it the same?

There are several different browsers and operating systems. Dependant upon the combination and settings chosen by the user there will be a variation. Our websites are designed with this in mind.

Do you use Flash Animations?

Flash is less widely used. Its not supported by Apple. Search Engines are not able to interpret the contents. There are now libraries which provide alternatives to flash. We use JQuery for the header banner animations.

Do I have to host with you?

If you are content with your current hosting arrangements then we are happy to work with those.

Do I have to change my email arrangements if I host with you?

Email and hosting can be handled separately.
If we are to host your website and you are happy with your email arrangement then there is no requirement to change this.

Do you have your own servers?

We have a mix of servers. This allows us to tailor our hosting to your needs, offering both Windows and Linux shared hosting for the smaller sites through to dedicated and cloud based servers for larger sites, or those wishing increased privacy or security.

Hosting

I am a small business – do you work with small businesses?

Yes, we work with all businesses from the small to the medium sized.

Where are you based?

We are based in West Berkshire, United kingdom
The Internet makes location less important than once it was. We have international customers including New Zealand and Cyprus.

Can I edit my website myself?

Most of the websites we produce are based on a Content Management System (CMS).
This allows the website owner to edit the content and to add features, such as this FAQ handler and contact forms.
Our favoured CMS frameworks are WordPress and DotNetNuke, although we also support Joomla, ZenCart and many others.

I have a new business and only want a very simple website

We can provide a brochure website where only a simple website is required.

This is my first website can you help me?

We have helped many people who know little about websites. Its not necessary to know

I am not very computer literate – does this stop me having a website?

We are here to assist you when needed. Or we can maintain the website under your direction.

What is a CMS website?

A Content Management System (CMS) website allows the website owner to maintain the content, via a website browser.
The navigation is maintained without allowing web pages can be added and removed.
A revision history allows the content of an edited page to be regressed should the current version be wrong.
A number of modules to provide specific functionality are available. Features added in this way include: forms; FAQs; document management; photo galleries.

What are your business hours?

Our hours are from 9am to 5pm.
We monitor email outside of this time

Yes, we can do this for you. We can also design brochures, business cards and all your stationary to work alongside your website.

Can I keep my website address?

Yes you can. If you wish us to host your website then a small configuration change will be required. However, we advocate that you maintain the registration ownership of the domain name.

Can you register a domain name for me?

Yes we can.

How long does it take to create a website?

This depends upon the complexity of the website.
Designing a website is a collaborative process, often requiring a couple of iterations in the presentation of the design.

Will the website be search engine friendly?

Yes the web pages will be search engine friendly. A CMS website also allows the editing of the page amending the search engine Meta tags.

Who owns my website, once it is built and whilst hosted with you?

The website is yours. Should you wish to transfer your site to another hosting provider then we will help you to move.

Can I have an email address based on my domain name?

Yes we can provide email addresses which are based upon your domain name. Emails addresses like sales@, info@,

Can you provide spam filtering for my email accounts?

Yes we offer spam filtering for our email accounts.

Do you display advertising banners and pop-ups on my website?

Definitely not.
Its your website, you have control over its content. If you wish to include advertising then its your chosen advertisers.

I have a problem with my website, can you help?

We can take a look at your issue and provide an assessment and cost for the work required.

I would like to add a custom form or other item

asd

I have a website which I don’t know how to use can you help?

We have worked with many different types of website. Let us know and have a look at the website and we’ll make arrangemetns to lead you through the issues.

Will all visitors to my website view it the same?

There are several different browsers and operating systems. Dependant upon the combination and settings chosen by the user there will be a variation. Our websites are designed with this in mind.

Do you use Flash Animations?

Flash is less widely used. Its not supported by Apple. Search Engines are not able to interpret the contents. There are now libraries which provide alternatives to flash. We use JQuery for the header banner animations.

Do I have to host with you?

If you are content with your current hosting arrangements then we are happy to work with those.

Do I have to change my email arrangements if I host with you?

Email and hosting can be handled separately.
If we are to host your website and you are happy with your email arrangement then there is no requirement to change this.

Do you have your own servers?

We have a mix of servers. This allows us to tailor our hosting to your needs, offering both Windows and Linux shared hosting for the smaller sites through to dedicated and cloud based servers for larger sites, or those wishing increased privacy or security.